Delivery & Safe Handling Information

$5 shipping on orders over $300. 

For orders under $300 a $25 delivery charge is applied for all areas.
(Extra charges may apply for remote areas outside of our standard delivery routes)

 

(HVPM does not deliver to suburbs that are outliers on our distribution route's. If HVPM rejects your order on the basis of location, pickup is available from our Rutherford central processing facility).

Home Delivery

Delivery dates and details are as below:

  • Newcastle & Port Stephens area Monday to Friday.
  • Maitland & Singleton area on Monday to Friday.
  • Lake Macquarie area Monday, Wednesday and Friday. 
  • Sydney (limited suburbs) on Monday, Wednesday and Friday.
  • Scone, Denman and Muswellbrook on Tuesday & Thursday.
Please use the comments field when placing your order for specific instructions on deliveries. We cannot guarantee to deliver at your preferred time of the day but will do our best to make it convenient for you. If unattended at time of delivery, orders will be left in a secure location. 

Click & Collect

We do not have a retail shopfront that is open to the public, however we do offer online retail purchasing and pickup is available from our depot between the hours of 9am and 1pm Monday - Friday. 

Order online via our website and nominate the pickup option (or add special instructions to your order).

Our team will reach out to confirm your order. 

Pickup Instructions:

Our depot is located at 25 Bradmill Ave Rutherford NSW 2320.

Our depot hours are Monday to Friday, 9am–1pm.

If you arrive outside of these hours it is unlikely we will be available for you to collect your order, and arrangements will need to be made for collection the following day. 


Safe handling instructions

Your order has been prepared in a licensed meat production facility compliant with all Australian food safety standards.

Food products may contain bacteria that could cause illness if mishandled or cooked improperly.

For your protection, follow these safe handling instructions. 

  • Refrigerate immediately upon delivery. HVPM does not accept responsibility for unattended orders after delivery. 
  • Keep refrigerated, or frozen. If frozen upon arrival, thawing in the refrigerator overnight is the safest and best method. 
  • Keep raw meat and poultry separate from other foods.
  • Wash working surfaces (including cutting boards), utensils, and hands both before and after touching raw meat and poultry.
  • Cook thoroughly to a safe internal temperature. 
  • Keep hot foods hot.
  • Refrigerate leftovers immediately or discard.